30-Day Refund Policy

At Utilities In Your Area, we are committed to providing high-quality gas and electric services. If you are not completely satisfied, you may request a refund within 30 days of your payment, subject to the terms below.

Refund Eligibility

  • Refunds apply only to payments made for services not yet rendered or for service fees incorrectly charged.

  • Refunds do not cover usage fees already consumed.

  • Requests must be submitted within 30 days of the original payment.

How to Request a Refund

To request a refund, please contact us:
Email: Contact@utilitiesinyourarea.com

Include the following information:

  • Your full name

  • Account number or service address

  • Date and amount of payment

  • Reason for the refund request

Refund Processing

  • Once your request is received, we will review it and notify you within 5 business days regarding approval.

  • Approved refunds will be issued using the original payment method within 10 business days.

Limitations

  • We reserve the right to deny refund requests that do not meet the criteria above.

  • This policy does not affect any statutory rights you may have under applicable law.

By using our services, you agree to the terms of this 30-Day Refund Policy.